Shipping Policy

Order Process / Shipping - Domestic Customers

  • All order will be processed within 3 - 5 working days after the date of payment
  • Made To Order items need to be given the mentioned time frame
  • Made To Order will be processed upon full payment only
  • Shipping charges are calculated accordingly, during check out
  • At the moment we don't provide Cash On Delivery (COD)
  • All Domestic Orders will be processed via website only
  • Once a product is shipped, customers will be intimated tracking details, via email (admin@madhuraboutique.in). 
  • Delivery Period - Chennai: 1-2 working days, TN: 2 to 3 working days, South Zone: 2 to 4 working days, ROI: 3 to 5 working days, from the date of despatch. Delivery time is subjective to various external factors
  • Kindly inform us via email or Whatsapp (8939747449) if your package doesn't reach you within the specified time frame. It is our responsibility until the product reaches the customer, provided the shipping details are correct
  • In cases of wrong shipping address provided or Door Locked or Contact number not reachable - We expect mutual cooperation and swift action from the customer end - in resolving the issue
  • In case of RETURNED PARCEL - We charge the usual Shipping charges for re-sending the parcel, applicable to all cases
  • There may be online store holidays, during which shipping wont be there. Customers are advised to check the website/facebook page/ instagram account for such notifications - before ordering
  • There is no shipping on Sundays and Government Holidays
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