Return Policy

Return/Refund Policy - Domestic Customers

  • Madhura Boutique is an Independent Home Based Boutique
  • There are NO RETURNS/EXCHANGE - except for Transit Damage or Incorrect Product 
  • Incase of transit damage, customers are requested to write to within 36 hours of the parcel received 
  • Earring stems are bent purposefully on some cases - to avoid breakage which is not considered as a Transit Damage
  • There are rare chances that during transition beads or stones may have fallen. Such things which can be easily fixed with glue will not be exchanged or refunded
  • Description of every product is precise. However, Customers are requested to write to or Whatsapp - 8939747449 to know more details about the product before ordering. 
  • Customers are requested to return the damaged product to our address, in this case - we will pay the return shipping charges 
  • Upon receiving the damaged product, we will replace or refund the order value. Replacement will be provided based on availability of the product
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